IN
Request IntakeWaiting for request
✉
Customer EmailAcknowledgement
⌁
AI Diagnostic AgentCentral reasoning & workflow intelligence
TG
DispatcherTelegram + AI analysis
TG
TechnicianLocation + service time
GS
Company Google SheetCustomer service record
CUSTOMER EMAIL · SENT
Service Request Received
Hi John, we've received your HVAC service request. Our team is reviewing it now.
AI INITIAL ANALYSIS
Airflow restriction65%
Refrigerant issue25%
Control / sensor10%
TELEGRAM · DISPATCHER
🔔 New Service Request
Heat Pump — Short Cycling
AI Initial Analysis
Airflow restriction — 65%
Refrigerant issue — 25%
Control/sensor — 10%
Priority: HIGH
TELEGRAM · TECHNICIAN
🛠 New Job Assigned
John Smith
Heat Pump — Short Cycling
📍 Vancouver, BC
🕐 Today — 2:30 PM
GOOGLE SHEETS · NEW SERVICE RECORD
John SmithHeat PumpShort CyclingHIGH